Terms & Conditions

The Service is a fully-managed, cloud-hosted software-as-a-service platform. We host, operate, maintain, secure and update the Service and its underlying infrastructure on your behalf. We may add, change or remove features from time to time to improve the Service.

Access is provided to your organisation and the individual users you authorise. You are responsible for your users’ access, for keeping login credentials secure, and for all activity that occurs under your organisation’s account. You must notify us promptly of any unauthorised use.

Access to the Service is charged on a combination of:

• a recurring subscription fee for the right to access and use the Service; and
• usage-based charges that cover your consumption of the Service and the running costs incurred on your behalf — including AI processing, document storage, data transfer and other metered infrastructure and third-party costs.

Fees, rates, billing frequency and any included allowances are as set out in your order, plan or a separate written agreement. Unless stated otherwise, fees are exclusive of GST and other applicable taxes, which you are responsible for. We may meter and invoice usage in arrears.

Invoices are payable by the due date stated on the invoice. We may suspend access for overdue amounts after reasonable notice. We may change subscription fees and usage rates on reasonable prior notice; continued use after a change takes effect constitutes acceptance.

You must not misuse the Service — including using it unlawfully, attempting to gain unauthorised access, interfering with its operation or security, reverse-engineering it, reselling or providing it to third parties except as permitted, or using it to store or transmit unlawful or infringing material.

As between you and us, you own the data, documents and content you and your users submit to the Service (“Customer Data”). You grant us a licence to host, process and use Customer Data solely to provide, secure, maintain and improve the Service and as described in our Privacy Policy. You are responsible for the accuracy and lawfulness of Customer Data and for having the rights to submit it.

The Service uses artificial intelligence to assist with tasks such as drawing analysis, quote generation and data extraction. AI outputs are assistive estimates generated from your inputs and may be incomplete or inaccurate. You are responsible for reviewing and verifying AI outputs before relying on them. We do not warrant that AI outputs are accurate, complete or fit for a particular purpose.

We (and our licensors) own all rights in the Service, its software, and its look and feel. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. No other rights are granted.

The Service relies on third-party providers (for example, cloud hosting, authentication and AI services) to operate. Your use is also subject to those providers’ terms where applicable, and their availability may affect the Service.

We aim to keep the Service available and will use reasonable efforts to do so, but access may be interrupted for maintenance, updates or matters outside our control. Any specific availability commitment (SLA) applies only if expressly agreed in writing.

The Service is provided “as is” to the extent permitted by law, and we exclude implied warranties except those that cannot lawfully be excluded. Nothing in these Terms limits rights you have under the Australian Consumer Law that cannot be excluded. To the extent permitted by law, our liability arising from the Service is limited as set out in your order or, where none applies, to the fees you paid for the Service in the 12 months before the claim.

These Terms apply while you use the Service. Either party may terminate in accordance with your order or on reasonable notice. We may suspend or terminate access for material breach (including non-payment) or misuse. On termination you may request an export of your Customer Data within a reasonable period, after which we may delete it in line with our retention practices.

We may update these Terms from time to time. We will post the updated version here and update the date above. Material changes will be notified by reasonable means; continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of Western Australia, Australia, and the parties submit to the courts of that jurisdiction.

Contact the operator of this platform using the details provided to your organisation.